Shipping & Returns
No-Risk Guarantee:
We want you to be completely satisfied with every purchase you make with JamzProducts.net. If you are dissatisfied in any way with a product you ordered or received, we’ll exchange it, credit your account or refund your money. Refer to Returns & Exchanges policy and Terms & Conditions.
Multiple Ship-to’s:
For multiple shipping addresses, a separate shipping and handling charge will be assessed based on the product total to each address.
Shipping & Rates
JamzProducts.net ships to addresses in the 50 States, U.S. Territories and U.S. military installations. Shipments within the 48 contiguous states, AK, HI, U.S. Territories and U.S. military installations may be shipped by a variety of carriers, shipping rates will vary. U.S. Mail & UPS are our primary shippers but JamzProducts.net may use alternate ground shipping methods for oversized items. Orders shipped to P.O. Boxes will ship via U.S. Mail. If you have questions please contact us at 1-866-498-5269
UPS is unavailable to the following destinations: AK, HI, U.S. Territories, U.S. military installations and P.O. Boxes.
For orders shipping to HI, AK, U.S. Territories or U.S. military Installations shipping rates will vary. JamzProducts.net Customer Service will contact those that ship to these locations, Monday – Friday, to provide a shipping quote for approval (or you may call 1-877-989-6321).
Delivery to international addresses, including Canada, is currently unavailable on JamzProducts.net
Shipping and handling charges for your online order will be calculated from current UPS shipping rates.
Please allow 7-10 business days (excludes weekends and holidays) for USPS Mail Parcel Post and UPS Ground delivery.
UPS 2-Day orders of in-stock items shipping within the 48 contiguous United States will be shipped the following business day and will arrive within 2 business days after being shipped (excludes weekends and holidays).
Some items cannot be shipped via UPS 2-Day service.
Oversize Charges
Because some large items are heavy and bulky, our cost to ship them is higher than for other items. Therefore, we have added a delivery surcharge; this charge is stated in the product’s description and is in addition to regular delivery charges.
Recycled Packaging
In keeping with our commitment to do our part in cleaning up the planet, we reuse boxes and packing materials that come into our warehouse and use new boxes and mailing envelopes made of up to 100% recycled material.
Returns & Exchanges
Everything in our catalog and on our website has a 90 day guarantee. Please call 866-498-5269 to obtain an authorization number to return any item. Ship authorized returns/exchanges via insured mail or UPS. We will gladly refund the cost of the item. Original shipping charges are not refundable. Please send authorized returns and exchanges to:
Returns Department
JamzProducts.net
2828 Trade Center Drive #120
Carrollton, Texas 75007
Please Note: If you purchased a Jamz product at a retail location and need a return or exchange, please take it to the store where it was originally purchased. The address above is only for authorized returns and exchanges of products purchased from our website.
